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Privacy Policy


Thank You for Visiting Remi's Pencil Portraits Website


Your privacy is very important to us. It is our desire to follow good online business practices. To better protect your privacy we provide this notice explaining our information practices and the choices you can make about the way your information is collected and used.


animal drawings


Information Collection

There are five ways in which we collect personal information.

1. The Customer Form

When you commission a pencil portrait we ask you to fill out The Customer Form. We ask for the following information:
  • First Name
  • Last Name
  • Shipping Address
  • Email address and/or Phone Number
  • Voluntary Additional Comments
We can receive this information only when you voluntarily send it via the online Customer Form.

2. The Newsletter Subscription Box

We solicite your voluntary subscription to Remi's Arts Newsletter. If you subscribe we ask for the following information:
  • Name
  • Email address
3. PayPal Purchases

We collect payments via Paypal. PaypPal users enjoy several protection methods when shopping at Remi's Pencil Portraits. First of all, we are a PayPal verified Business Merchant.

Official PayPal Seal


All PayPal users are further protected in two ways, regardless of where they make their online purchases:

  • PayPal's fraud protection is a world-class fraud investigation team that uses advanced technology to keep your account safe.
  • PayPal's Money Back Guarantee may be requested to further safeguard your online purchases. With this program, you will have the option to return the purchased goods for a full refund issued by PayPal, if you feel that the products you received are not as the merchant promised, or if you never received the products at all.

Please visit the links below for more information on PayPal's protection services:

    PayPal Fraud Protection

    PayPal Money Back Guarantee

4. Log Files

As with most other websites, we collect and use the data contained in log files. The information in the log files include your IP (internet protocol) address, your ISP (internet service provider, such as Charter or AOL), your browser type (e.g., Firefox or Internet Explorer), the time you visited and which pages you viewed.

5. Cookies and Web Beacons

Cookies are small files containing a string of characters which are sent to your computer by a website to uniquely identify your browser.

A Web Beacon or Pixel Tag is used in combination with Cokies. A Web Beacon is a small graphic image that is placed a website or in an e-mail and is used to monitor the behavior of the web visitor or the e-mail sender.

We do use cookies and web beacons to store information related to your personal preferences when visiting our website. This could include showing you a popup , or giving you the option to login to forums and private pages.

We place third party revenue producing advertisements on our website. Some advertisers (such as Google through the Google AdSense program) use cookies and web beacons which will provide them with information such as your IP address, your ISP, your browser type, and in some cases, whether or not you have Flash installed. This is generally used for geotargeting purposes (e.g., showing Tennessee real estate ads to someone in Tennessee) or showing certain ads based on specific sites visited (such as showing golf ads to someone who frequently visits golf websites).

You can disable or selectively turn off cookies in your browser settings, or by chosing the right preferences in programs such as Norton Internet Security. However, this may affect how you are able to interact with our website as well as with third-party websites. This could include the inability to login to services or programs, such as logging into forums or accounts.

Use of Information

The personal information we gather through the various above-mentioned means will be kept strictly confidential and will only be used to complete your order, to contact you about your order status, or simply to help you use our services. We do not share this information with third parties, nor do we sell or rent mailing lists or contact information. Any information you give us will be held with the utmost care and will not be used in ways that you have not consented to.

All customer data we collect and maintain is kept in a secure environment, protected against any unauthorized access. We will only release your account information to third parties when required by law, and even then, it would only be released to the competing court in the competing jurisdiction.

We may use the information collected on our website for statistical purposes, such as website traffic trends, geographic popularity, visitor behavior, and other similar information to help us in our marketing efforts. Such information, however, is not personally identifiable or associated with any individual's personal information, as such data can only be acquired collectively by our server software. Therefore, this data, is annonymous.

Contact Us

We welcome your questions, comments, or suggestions about our privacy policy. Please use our Contact Remi page to do so.

 
Copyright © 2008 Remi's Pencil Portraits - All Rights Reserved.